Last Updated: 25 March 2026

At our store, we are committed to delivering your orders safely, quickly, and efficiently across Pakistan.

1. Shipping Coverage

We currently deliver to all major cities and areas within Pakistan, including but not limited to:

• Islamabad
• Rawalpindi
• Lahore
• Karachi
• Faisalabad
• Multan
• Peshawar
• Quetta
• Sialkot
• Gujranwala
• Hyderabad

If your area is remote, delivery may take slightly longer than usual.

2. Order Processing Time

All orders are processed within 1–2 business days after order confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.
• During sales, holidays, or peak seasons, processing time may be slightly delayed.

3. Estimated Delivery Time

Estimated delivery time depends on your location:

Major Cities

2–4 business days

Other Cities / Remote Areas

3–7 business days

Please note that delivery times are estimates and may vary due to:

• Weather conditions
• Courier delays
• Public holidays
• Unexpected logistical issues

4. Shipping Charges

Shipping charges are calculated based on your order and location.

Standard Shipping

• Charges may vary depending on city and parcel weight.

Free Shipping

We may offer Free Shipping on selected products or on orders above a certain amount (if applicable).

Any shipping charges will be clearly shown at checkout before payment confirmation.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) in most areas of Pakistan.

Please ensure:

• Someone is available to receive the parcel
• The correct contact number and address are provided
• Payment is ready at the time of delivery

6. Order Tracking

Once your order is shipped, you may receive a tracking number via:

• SMS
• WhatsApp
• Email

This allows you to track the progress of your shipment.

7. Delivery Delays

While we aim to deliver all orders on time, delays may happen due to circumstances beyond our control.

Possible reasons include:

• Courier service issues
• Incomplete or incorrect address
• Natural disasters or weather conditions
• National holidays or strikes

We appreciate your patience in such cases.

8. Incorrect Address / Failed Delivery

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned due to:

• Wrong address
• Unreachable phone number
• Customer unavailable

Additional shipping charges may apply for re-delivery.

9. Damaged or Missing Parcel

If your parcel arrives damaged, incomplete, or tampered with, please contact us within 24 hours of delivery.

When contacting us, please provide:

• Your order number
• Clear photos of the parcel
• A short explanation of the issue

This helps us resolve your concern quickly.

10. Delivery Partner

We may use trusted courier services across Pakistan such as:

• Leopards Courier
• TCS
• M&P
• Trax
• Call Courier
• Pakistan Post